Give each person a clear path through the apps and tasks their role needs. Start with the guides, practice safely, and confirm readiness before independent use.
Use an approved practice environment and the current app guide. Give the person their own authorized access and the intended restaurant, location and date.
Training should not make a host learn finance screens or a line cook learn checkout setup. HospiEdge training follows the person, role, app access, and restaurant location.
Define the day-one basics, role expectations, app access, training tasks, practice screens, and readiness check a new hire needs before independent use.
Schedules, approvals, guest flow, incidents, standards, closeout review, labor, reports, and source-reviewed AI findings where eligible.
Short practical walkthroughs for Schedule and its hiring path, HETable, POS, Ops, Finance, Labels, Marketing, and the optional Master AI review layer.
Practice supported POS and HETable tasks on the installed Windows computer when Hybrid is used. Separate tablets and card payments need internet.
A restaurant can train one focused package first. The Schedule package includes Jobs, Finance, and Ops; every added workflow still needs the right role, access, practice, readiness, and support review.
Best when hiring follow-up is scattered across job boards, email, and texts—and the accepted candidate still has to be typed into the workforce system again.
12 highlighted functionsBest when managers are rebuilding the schedule from texts and spreadsheets, labor surprises arrive too late, or punch cleanup makes every payroll harder than it should be.
12 highlighted functionsBest when reservations, walk-ins, table status, server sections, guest messages, and assistance requests need to stay together at the host stand instead of being managed across paper, memory, and separate links.
12 highlighted functionsBest when a restaurant needs one accountable path from order entry to production, payment, server checkout, manager cashout, and end-of-day recovery instead of disconnected service and closing tools.
12 highlighted functionsBest when the schedule exists but execution still depends on memory, group texts, paper checklists, and an owner asking every manager what happened.
12 highlighted functionsBest when closeout numbers live in different systems, managers cannot explain a variance, or the accountant spends more time rebuilding the day than reviewing it.
12 highlighted functionsBest when labels are handwritten, templates drift between stations, or the restaurant needs a controlled print workflow configured for its actual devices.
12 highlighted functionsBest for an operator who knows the restaurant but not marketing—and needs a guided, repeatable way to bring guests back without handing the relationship to another platform.
12 highlighted functionsBest for an existing HospiEdge customer who needs cross-workflow answers and follow-through—not a generic chatbot and not a replacement for the apps that own the records.
12 highlighted functionsThe training plan should identify only the workflows, routes, and records allowed for each role, restaurant, and location, then define how the user demonstrates readiness.
Confirm the roles, authorized apps, login paths, locations, workflows, materials, trainer, and readiness criteria included in the accepted plan.
Identify the screens and safe practice data each user will use, then record corrections before production access is accepted.
If first-shift support is included, confirm its availability window, contact route, escalation owner, rollback boundary, and response responsibility in writing.
Assign follow-up items and refresher ownership, then create a new training and readiness scope before another app or role is added.
