HE Ops · Operations

A clear plan for every shift.

Give managers one place to plan the day, record what happened, and follow through. Keep checklists, audits, incidents, and shift handoffs connected to the people responsible.

Included with Schedule, POS, and Full Platform plans.

Authentic application captureDemo restaurant
HE Ops Floor Audit workspace with Floor, Culinary and Ring-It choices and service review areasView full size ↗
Floor and culinary auditsTest Location 1 · Demo restaurant. Open the Floor Audit workspace, review service areas and access Culinary and Ring-It. Demo workspace before team assignment.

In the working day

Make the handoff as clear as the plan.

  1. Set the shift priorities

    Give managers a shared place for the day’s plan, goals, and opening work.

  2. Record what happened

    Keep checks, audits, incidents, and coaching notes with the work they describe.

  3. Follow through

    Assign corrective work, review due dates, and carry the context into the next shift.

Inside HE Ops

The tools behind the workflow.

Best when the schedule exists but execution still depends on memory, group texts, paper checklists, and an owner asking every manager what happened.

  • Daily manager desk, planner, goals, and shift priorities
  • Opening, closing, line checks, culinary audits, and compliance review
  • Incident reports, photo context, warnings, and coaching notes
  • Manager logs, shift handoffs, assignments, and due dates
  • Corrective follow-up, alerts, recommendations, and leadership review
  • Multi-location reporting and repeatable operating standards

More of the working day

Explore what HE Ops handles.

Included with Schedule, POS, and Full Platform plans. Compare current package coverage.

Daily planner & Compass

Turn the shift priorities into a working plan.

Review the manager desk, daily plan, Compass, goals and forecasts. Keep the day’s priorities and saved operating records together.

Before you use it: Choose the restaurant, business date and manager responsibilities.

Manager handoffs & goals

Leave the next manager a useful handoff.

Record logs, daily reviews and weekly priorities. Assign work and due dates, then review what was completed and what still needs attention.

Before you use it: Agree who owns each action and who reviews completion; saving a note does not complete its follow-up.

Operational & culinary audits

Record the check and follow through on the finding.

Complete configured audits and culinary checks, review scores and history, and track the corrective work the finding requires.

Before you use it: Use the standards appropriate to your restaurant. Audit records support your process; they do not certify regulatory compliance.

Incidents & coaching

Keep the context with the response.

Record incidents, relevant photos and updates. Review coaching, warnings and acknowledgments through the authorized management workflow.

Before you use it: Protect staff records and assign appropriate reviewers. People retain employment and disciplinary decisions.

Staff, sales & floor context

See the operating picture before following up.

Review available staff, clock, sales, open-check and floor context. Open the owning app when a source record needs correction.

Before you use it: Enable the supported sources and inspect their freshness. A context view does not grant write access to another app.

Manuals & supported assistance

Put guidance close to the task.

Use the available operating manuals, settings, reports and assistance workspaces to support a reviewed next step.

Before you use it: Confirm source availability and any provider requirements. Connected sensor views do not imply support for every thermometer or device.

See the connected journeys · Walk through your restaurant’s requirements

Before your first shift

Make it fit your restaurant.

Choose the standards, checklists, and review responsibilities your managers will use. Start with a shift handoff the whole team understands.

Plan your setup

Your next step

See how HE Ops fits your day.

Compare the available plans or walk through your restaurant’s needs with us.