Prepare your restaurant records, connect the equipment, and practice the workflows with your team. Use the guidance in your selected apps and confirm the onboarding help you need.
HospiEdge brings hiring, scheduling, the host stand, POS, manager operations, finance, kitchen labeling, and marketing together under one restaurant account. Master AI is a Full Platform-only benefit; actual access depends on account rollout and authorization. New AI work uses credits.
Launch Partner applications are open. Apply for a guided rollout and fit review, or contact us for an assisted start on a Standard plan. Existing customers can sign in to their apps. Software subscription billing remains separate from restaurant guest payments.
Review published plansConfirm restaurant details, timezone, service style, menu prices, taxes, floor plan, roles, and operating hours. Owners review high-impact decisions.
Give the host stand, POS, kitchen, and manager the devices their work needs. Configure printers and guest payments when required.
Walk through an order, kitchen routing, table work, staff access, and receipts. Check the selected payment reader separately with the provider’s approved process. Use the provider-approved setup process; a device preview alone does not confirm a working payment reader.
When Hybrid is chosen, prepare the Windows station and verify the local workflow, connectivity, and recovery procedure. With Hybrid enabled, supported POS and HETable workflows continue on the installed Windows computer during an internet interruption. Separate tablets use the cloud and need internet; they do not connect to the local service during an outage.
The HE Schedule workforce package, POS, HETable, and Label packages are smaller entry choices into the same restaurant platform. Expand within the same account when the team needs more.
Compare Full Platform and package pricingYour owner confirms business identity, merchant ownership, taxes, prices, tips, service charges, permissions, and food-safety information. The Full Platform includes onboarding to help your team prepare its workflows. Confirm the assistance included for a smaller package and ask about additional setup work. Founder-led product direction brings hospitality experience to the product; it does not require a founder call or founder attendance at every launch. Timing depends on your restaurant information, equipment, and team.
Ask an onboarding questionFull Platform includes onboarding. Confirm the deliverables, responsibilities and any separately scoped work for your selected package in the rollout agreement.
Agree who prepares and enters menus, employee records, floor plans, opening stock and accounting mappings. The owner confirms prices, taxes, permissions and high-impact business rules. Supported app imports are distinct from the additional AI-assisted setup that is not currently offered.
Identify the exact devices, printer/media and approved merchant setup. Agree who performs the physical checks, which roles need training and what practice demonstrates readiness. Confirm any extra migration, onsite or custom work before it starts.
Name the person who approves launch, the first workflows, the fallback procedure and the support contact. Confirm any evening, weekend or launch-shift assistance separately; it is not an automatic 24/7 commitment.
Compare three-, five- and seven-tablet setups, understand your payment choices, and follow the steps from signup to service.
The Full Platform brings eight base applications and onboarding into one restaurant account. Apply to become a Launch Partner or book a walkthrough of the workflow you want to improve first.
