Limited Launch Partner Pilot

Help shape HospiEdge in a working restaurant.

We are selecting an initial cohort of up to eight restaurants to use HospiEdge in real operations, tell us what works, show us where the friction is, and help improve the platform before broader rollout. Columbus and Central Ohio restaurants receive priority for onsite participation, but strong remote restaurants can apply too.

Up to 8restaurants in the initial cohort
3 monthssoftware subscription free
Months 4–1250% off agreed software plan
Restaurant operators discussing a working plan together
Two different ways to start

The pilot is selective. The commercial Full Platform is available through the normal buying path.

Ready to buy

Start the Full Platform normally.

Use the standard 30-day free trial and published commercial path. There is no testing or feedback obligation.

Start Full Platform
Want to participate

Apply for the Launch Partner Pilot.

Applications are reviewed for fit. Acceptance is limited and requires real usage, a named restaurant lead, scheduled feedback, and agreed pilot terms.

Apply for consideration
The pilot offer

A meaningful incentive in exchange for meaningful real-world use.

The goal is not to collect signups. It is to learn how HospiEdge performs inside actual restaurant operations with owners, managers, and teams using it.

Months 1–3

Use the agreed software plan at no subscription charge.

Start with the workflows that matter most, complete onboarding, and use the platform in normal restaurant work.

Months 4–12

Continue at 50% off the agreed software subscription.

The exact plan, locations, billing start, discount, and any included services are confirmed in the written pilot agreement.

After month 12

Move to the standard commercial path.

Continue, change plans, or cancel according to the written terms in effect for the restaurant at that time.

Pilot boundary: The incentive applies to the agreed HospiEdge software subscription. Payment-processing fees, third-party services, hardware, optional Master AI, custom work, and other separately scoped costs are not automatically included.

Who we want to learn with

Restaurants that will actually use the system and tell us what happens.

Local access makes observation and support easier, so Columbus and Central Ohio applicants receive priority. Strong remote applicants are welcome.

Independent restaurants and small groups

Owner-led or manager-led operations where decision makers can see the pilot closely and move quickly when a workflow needs adjustment.

Real operating pressure

Restaurants with a genuine scheduling, host-stand, POS, operations, finance, labeling, hiring, or marketing problem they want to improve.

A willing operating team

At least one owner or manager who will lead the pilot internally and a small set of staff willing to use the selected workflows consistently.

Constructive feedback

Participants who will report confusing steps, failures, workarounds, missing capabilities, and useful wins without needing to make the product look good.

What participation looks like

Use first. Observe. Fix. Repeat.

  • Choose one or two high-value workflows for the first live phase instead of trying to change every restaurant process at once.
  • Complete a readiness check for accounts, devices, internet, staff roles, data, providers, and the selected operating workflow.
  • Use the selected HospiEdge workflow during real restaurant operations for the agreed pilot period.
  • Share short recurring feedback with specific examples of what was clear, slow, confusing, missing, or especially useful.
  • Allow product-usage measurement needed to understand adoption and friction, subject to the applicable privacy and pilot terms.
  • Participate in 30-, 60-, and 90-day reviews so the pilot produces a real operating conclusion instead of a collection of anecdotes.
A controlled pilot, not a giant beta

Start with a small cohort so every restaurant gets attention and every lesson can be acted on.

01 · Apply

Tell us about the restaurant.

Share the restaurant type, locations, team size, current systems, and the operating problem you most want to improve.

02 · Fit review

Choose the first workflow.

Confirm that HospiEdge is ready for the intended use and agree on what success, failure, and useful feedback will look like.

03 · Live pilot

Use it in normal operations.

Roll out the smallest useful scope, collect usage evidence, resolve blockers, and expand only when the first workflow is stable.

04 · 90-day review

Decide what comes next.

Review adoption, friction, operating impact, missing capabilities, and whether the restaurant wants to continue under the discounted months 4–12 path.

What we will measure

The pilot should produce evidence, not just opinions.

  • Whether managers and staff can complete the selected workflow without repeated explanation or workaround steps.
  • Where users hesitate, abandon a task, need support, or revert to the old process.
  • Whether the platform reduces duplicate entry, disconnected handoffs, missed follow-through, or unnecessary manager effort.
  • Which screens, controls, terminology, reports, and setup steps create the most friction.
  • Which capabilities earn repeat use after the novelty of the first week wears off.
  • What must be fixed before the same workflow is offered more broadly.
Pilot FAQ

A few important boundaries before you apply.

Do I have to be in Columbus?

No. Columbus and Central Ohio restaurants receive priority because onsite observation and support are easier. Restaurants elsewhere can apply for a structured remote pilot.

Do we have to use every HospiEdge app immediately?

No. The better pilot starts with one or two workflows that matter, proves them under real operating pressure, and expands only when that first scope is working.

Is the first three months completely free?

The agreed HospiEdge software subscription is offered at no subscription charge for months 1–3. Hardware, payment-processing fees, third-party services, optional Master AI, custom work, and other separately scoped costs are not automatically included.

What does 50% off for the rest of the first year mean?

For accepted participants, the written pilot terms can provide 50% off the agreed software subscription for months 4–12. The exact plan, locations, dates, billing, cancellation, and transition after month 12 must be stated in the signed agreement.

What happens if the product is not a fit?

The pilot is meant to discover that honestly. Participation, cancellation, data handling, and any transition away from the pilot are governed by the written terms rather than an expectation that every restaurant must continue.

Next step

One restaurant account. The whole operating day.

The Full Platform includes eight base applications and onboarding. Begin cloud-first, add optional Hybrid continuity, and choose Master AI separately when leadership needs it.

Keep serving through an outage Supported POS and HETable workflows continue on the installed Hybrid Windows computer. Separate tablets and connected services need internet.
Roll out one workflow at a time Start with the clearest operational need, prove it with the team, and expand without creating another account system.
One sign-in for approved apps Each person sees only the restaurants, locations, and HospiEdge apps their account is allowed to open.