Legal Center
Policy text first
Check terms, acceptable use, privacy, cookies, intellectual-property rules, and accessibility commitments in one place.
Written terms control
Commercial details at signup, checkout, invoice, or direct agreement override generic route copy elsewhere on the site.
Direct reply stays available
Privacy, accessibility, rights, and compliance questions can move to a direct legal reply path without rerouting through sales copy first.
Verify the written policy, privacy, and usage boundary in one place.
Use this page to review terms, privacy, cookies, accessibility, AI/media disclosure, and direct legal contact for HospiEdge websites, apps, reader access, and public resources. If the remaining question turns commercial, launch-program specific, or support-oriented after that review, the next route appears later on this page.
Last updated: April 5, 2026. Written commercial terms shown at signup, checkout, invoice, or in direct agreement control where they differ from general site copy.
What you can verify here
- Terms of Use
- Acceptable Use Policy
- Privacy Policy
- Cookie and Tracking Notice
- Intellectual Property and AI Disclosure
- Disclaimers and Limitation of Liability
- Accessibility Statement (ADA/WCAG Compliance)
Jump to the exact section
Platform account notes
- The active hospiedgetool.org account is the main account route into the platform.
- Use the same email address across HospiEdge accounts to keep linked access clean.
- Launch-partner access, bundled account counts, and any feedback-program inclusions apply only under the written terms active at signup, checkout, invoice, or direct agreement.
- Books available through reader access remain copyrighted works. Access is an account benefit; ownership is not transferred.
1) Terms of Use
By using HospiEdge websites, apps, and materials, you agree to these terms. If you do not agree, do not use the services.
Eligibility
You must be legally able to enter a binding agreement and use the services in compliance with applicable law.
Accounts and access
- You are responsible for account credentials and all activity under your account.
- You must provide accurate information and keep it up to date.
- We may suspend or terminate access for policy violations or security risk.
Subscriptions, pricing, and changes
- Paid plans renew according to the selected billing cycle unless canceled.
- Pricing, buying paths, limited-time offers, and included-value terms may change with reasonable notice for future purchases.
- Any price lock, promotional route, special access offer, or feedback-based inclusion applies only according to the terms presented at the time of signup, checkout, on the feedback agreement page, or in writing.
- Free tools and resources may be modified, replaced, or discontinued at any time.
2) Acceptable Use Policy
You may not use our services to:
- Break laws, regulations, or third-party rights.
- Upload malicious code, attempt unauthorized access, or disrupt service availability.
- Scrape, copy, or redistribute protected content beyond permitted use.
- Post unlawful, abusive, discriminatory, or fraudulent content.
Violation may result in immediate access restriction or termination.
3) Privacy Policy
Information we collect
- Account data: name, email, company, role, and billing details.
- Operational data: schedules, logs, service notes, team assignments, and app preferences.
- Technical data: IP address, browser/device metadata, and usage analytics.
- Support data: emails, chat messages, and issue-resolution information.
How we use data
- Provide and improve app functionality and support.
- Secure systems, prevent abuse, and investigate incidents.
- Send essential service updates, billing notices, and product communications.
- Measure performance and improve user experience.
Legal bases and controls
- Performance of a contract (to provide services you request).
- Legitimate interests (security, product improvement, fraud prevention).
- Consent where required by law (e.g., specific marketing/cookie categories).
Data sharing
We may share data with infrastructure, analytics, payment, and communication providers only as necessary to operate the services, under contractual protections.
Retention and deletion
We retain data only as long as necessary for service delivery, legal compliance, and dispute resolution. You may request account or data deletion, subject to legal obligations.
5) Intellectual Property, Content, and Usage Rights
- All software, branding, page content, and original materials are owned by HospiEdge or licensors.
- You receive a limited, non-exclusive, revocable license to use services according to your plan.
- Free resources are provided for internal business/educational use unless otherwise stated.
- Books and reader content available inside the platform remain protected works and are included as account access value, not as transferred rights.
- You may not resell, republish, or claim ownership of HospiEdge content without written permission.
AI-Generated Media Disclosure
HospiEdge utilizes Artificial Intelligence (AI) and generative technologies to create various marketing assets, including but not limited to, company videos, brand imagery, and depictions of office environments (including representations of building exteriors and interiors in metropolitan areas like New York).
Notice of Illustrative Content: All such imagery and video content are for illustrative and conceptual purposes only. They are synthetic representations intended to convey brand vision and do not depict physical real estate currently owned, leased, or physically operated by HospiEdge. These visuals should not be relied upon as factual representations of physical company locations.
Copyright concerns
To report copyright issues, email admin@hospiedge.com with sufficient identifying details and proof of authority.
6) Disclaimers, Liability, and Indemnity
- Services and resources are provided on an "as is" and "as available" basis.
- We do not guarantee uninterrupted or error-free operation.
- You are responsible for your business, compliance, and operational decisions.
- To the extent permitted by law, indirect, incidental, or consequential damages are excluded.
- You agree to indemnify HospiEdge against claims caused by your misuse or policy violations.
7) Accessibility Statement
HospiEdge is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards (WCAG 2.1 Level AA) to our platforms, including HospiEdge Operations, HospiEdge Scheduling, Hospi Edge Table, and our AI Assistant.
Accessibility features we support
- Keyboard Navigation: Core platforms include "Skip to content" links and are designed to be operable via keyboard.
- Screen Reader Compatibility: We utilize semantic HTML and ARIA attributes to ensure dynamic content can be interpreted by modern screen readers.
- Voice and Audio: Our HospiEdge Assistant supports text-to-speech and speech-to-text functionalities, proper focus management, and text logs for spoken audio.
- Visual Contrast: We aim to meet strict color contrast ratios across our user interfaces to support users with low vision or color blindness.
Known limitations
- Custom Floor Plan Builder (Hospi Edge Table): Due to the drag-and-drop nature of the canvas mapping tool, some advanced layout features may currently be difficult to operate using only a keyboard or screen reader.
- Third-Party Integrations: Some integrated POS data dashboards or external iframes may not fully conform to our internal accessibility standards.
If you encounter accessibility barriers while using our software, please contact us at admin@hospiedge.com so we can address the issue promptly.
8) Legal Contact and Updates
For legal, privacy, compliance, or accessibility requests that need a direct reply, contact: admin@hospiedge.com
We may update this page from time to time. The "Last updated" date reflects the latest revision. Continued use after updates means you accept the revised terms.
If the question changes after the policy review
Move only when the remaining question is no longer legal.
Use the cards below only after the policy, privacy, accessibility, or rights answer is already clear and the next decision belongs to another route.
Compare live platform plans
Go to Pricing for current plan structure, billing cadence, account counts, or buying-path math rather than policy language.
See platform pricingReview launch-partner terms
Open the Feedback Agreement when launch-partner participation or written program terms need their own review.
Open Feedback AgreementMove into public proof and guides
Use Resources when the policy answer is clear but the team still needs buying guides, comparisons, templates, or first-party proof before a conversation.
Open Resources HubUse the fastest direct path
Move to Contact when the policy path is clear and the next step is a direct launch, access, pricing, or product-fit conversation.
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This legal center is the place to verify terms, privacy, accessibility, usage, and rights questions. When that answer is settled, use the next route only for the new commercial, rollout, or support question that remains.